James Bates Vice President of Finance Shared Services
As vice president of The MENTOR Network’s Finance Shared Services Center, James leads a team of professionals that manage billing, accounts payable, accounts receivable and reconciliation for corporate supports and operations. His professional focus is on reengineering organizations to improve customer satisfaction and operational efficiencies. Prior to joining The MENTOR Network in 2014, James managed the shared services department at Computershare (formerly Aquiserve) and held multiple leadership positions at Equiserve and PFPC Global Fund Services (formerly First Data Corp.). James is Lean Six Sigma Black Belt certified and holds a B.S. in Industrial Psychology from Worcester State University.